It's beautiful. Thank you.
Beautiful. American made
Am very pleased with my sign for my farm. Very good quality and good service timing
The Great Outdoors Monogram
I’m in disbelief how I was treated as a customer by Raelyne Schober
Managing Partner/Customer Success. I waited a month to review so I didn’t write it in anger but I still feel the same.
They promoted to order by midnight Dec 13, 2023 and purchases were guaranteed to arrive by Christmas. I ordered Dec 12, 2023.
On Dec 15 I received an email my order reached its final stages and would be shipped. I waited a few days and when I didn’t hear anything emailed to ask if it was shipped. I was told it was by Raelyne Schober and to wait a few days. A few days went by and I emailed again saying the label shows it was created but didn’t show it was shipped out. I was told that FedEx had a glitch in their tracking and others orders showed the same and then it was updated upon delivery. Emailed again days later on Dec 21, 2023 when not received and I got the same response. I asked for the exact day it was shipped and the response was it was shipped “yesterday”. I asked why she didn’t just tell me that days ago and why she lied. Her response was “I didn’t give you any erroneous information” - another lie. I had specifically asked days ago if it wasn’t shipped so I could get my husband another gift…that’s when the lies began and they never stopped. I called and she is who answered the phone and when I asked to speak to someone else was told nobody else was there and refused to refund my money because it was custom made. It didn’t matter that it arrived 2 days after Christmas and I had no other gift for my husband as this was a 3 foot sign, so expensive. The sign was nice but I would never recommend this company due to the responses and rude way I was spoken to. I saved all of the emails as proof. I will also be reporting to the Better Business Bureau. It’s one thing to make a mistake, but outright lying multiple times is unprofessional. I asked for a refund and was refused. I didn’t even get an apology. VERY DISAPPOINTED!
We love our sign and can’t wait to hang it outside when the winter ends!
Excellent work. They never let me down on quality n style. Always the best!
Ordering was easy. Shipment was promt but best of all my friends LOVED their gift.
Thank you so very much!
Order 2 of these for the children who have everything! Very pleased with them. Very well made and beautiful. Easy to hang and will look amazing for years.
purhased two signs well within delivery for christmas . whne i inquired wher it was was told they had put the wrong size on the package and i believe was rejected by ups. then texts the women on other end was rude and lied to me seveal times. her picture was not very professional so i felt i was being scammed. not a pleasant experince and ruined my christmas gift to my kids. as i had spent almost 400$ WITH NO GIFT FOR THEM