This is my 2nd purchase. I was even more pleased as it came quicker than the first order. Well wrapped and they're going to love it!
I ordered this for my son and accidently entered the punctuation marks incorrectly (they were backwards). I sent an email to the company asking them to correct my error before production. They promptly replied to my request and stated they would fix it. When I received my sign I was disappointed to see it was not corrected and immediately contacted the company. Without hesitation they sent me a new sign free of charge. I will definately recommend them and plan to purchase more products in the future.
We are very happy with the quality. We didn’t expect this surprisingly heavy steel product. The lettering and finishing are perfect as was the packaging. Well done, with two very satisfied customers!
This was a wonderful idea. The product is wonderful and high quality. We are very happy with the product
We love the beautiful RealSteel sign that marks the “name” and established year of our forever home - we especially loved the customer service of RealSteel that replaced the slightly damaged first sign received in less than a week without hesitation. You don’t find that kind of customer service too often.
I purchased a sign from Realsteel, it came with an error on it and they quickly responded, and sent me a new corrected sign. This business was a pleasure to work with.
The timing, the shipping, the finished product- even a call to verify some items- was all perfect. If you don’t use these folks, you are missing a quality product!
It was excellently done!
We love our coordinates sign Real Steel made us. We were able to personalize the "Our Home" to another saying and it's perfect!! Excellent quality, fast order time with a great price. We are very happy with our sign for our lake cottage.